Ecommerce Security | Ecommerce Security Measures | Ecommerce Security Requirements

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The Buyer’s Guide to Ecommerce Security

Ecommerce websites and online businesses regardless of the products and services they are promoting need to provide customers and users with a safe and secure online shopping portal. To create a thriving ecommerce business, e-retailers need to inspire trust and confidence in their customers by minimising the various risks that they are faced with online. With fraudulent ecommerce scams and hackers becoming evermore sophisticated and commonplace, it’s vital that all e-retailers and budding e-retailers learn about the basics of ecommerce security

The 4 Fundamentals of Ecommerce Security

Before any ecommerce website or online business can consider itself secure, it first needs to fulfil these four fundamentals of ecommerce security:

  • Customer Privacy – All customer information (especially sensitive information such as payment details and delivery details) needs to be stored in a safe and secure way which is inaccessible to unauthorised parties
  • Integrity of Information – Any communication and transactions between the ecommerce website and the customer must be tamper proof and maintain the integrity of the original communication
  • Authentication of Identify – During the communication process both the ecommerce website and the customer need to prove that they are who they say they are
  • Non-Repudiation – Any transactions or communication carried out between the ecommerce website and the customer need to be proven genuine to prevent the rejection (repudiation) of a transaction

Fulfilling the Fundamentals of Ecommerce Security

Even though ecommerce security is by nature a complex subject, e-retailers don’t need to find complex solutions to fulfil the four fundamentals. The basic requirements of ecommerce security can be easily met by e-retailers using the following solutions:

  • Encryption – The privacy requirements of ecommerce security can usually be met with encryption of communications and transactions between the ecommerce website and the customer. During encryption a message “key” such as a PKI (Public Key Infrastructure) is used to scramble the information sent in a transaction into an unreadable and unintelligable format. The information is only capable of being unscrambled by the intended recipient of the transaction who holds a matching “private key”. Encryption is the first step towards meeting the fundamentals of ecommerce security
  • Digital Signatures – Digital signatures fulfil the integrity requirements of ecommerce security by preventing third parties from tampering with the information that is sent through a transaction. Simply put, digital signatures are the electronic equivalent of an individual’s written signature and are attached to information sent during transactions to prove not only the authenticity of the sender, but that the information sent has not been tampered with.
  • SSL Digital Certificates – SSL (Secure Socket Layer) digital certificates act as digital ID and can be used to fulfil the authentication requirements of ecommerce security. Digital certificates are used by e-retailers to prove their authenticity and identify them as genuine online merchants. Digital certificates are issued by certification authorities such as Verisign, and provide e-retailers with a completely unique digital identity

For further advice and information about ecommerce security, or to find a suitable supplier of ecommerce security measures why not get in contact with one of our Ecommerce Website Design & Development Buyer Advisors? Our Knowledge Experts will work with you to identify your ecommerce security requirements, and will be on hand to help you make the best buying decision for your ecommerce business